Your questions, answered.

The Google Map Pack (also called the 3-pack) is the block of three local business listings that appears at the top of Google search results for local queries like "plumber near me." It shows your business name, star rating, address, and phone number. Most customers click one of these three results before scrolling further.

When a customer asks ChatGPT, Gemini, or Perplexity "who's the best [your category] in [your city]," the AI returns a short list of names. "Top 3 in AI" means your business is one of the names the AI recommends. We measure across ChatGPT, Gemini, and Perplexity (and Claude where relevant). If the AI doesn't name you, the customer doesn't call — same outcome as not being in the Map Pack.

You can pick one or both. Pricing: $497/mo for Map Pack (SEO), $497/mo for AI recommendations (AEO), or $797/mo for Both (save $197/mo). Most local businesses get the most lift from Both because the device farm generates signals that move both surfaces in parallel.

You pick 5 buyer-intent keywords tied to your business and city. Examples: "plumber near me," "emergency drain cleaning Denver," "licensed plumber Denver CO." We suggest candidates; you confirm your final 5. Any 1 of them appearing in the 3-pack — or any 1 generating an AI recommendation — triggers your plan.

10,000 real consumer phones in your target city search for your keywords, find your Google Business Profile in the Map Pack results, and engage — clicking, calling, requesting directions. The same farm also runs the authentic session patterns AI engines learn from at the consumer-product level. Same infrastructure, two surfaces.

No. All signal generation happens externally through your Google Business Profile and the AI consumer surfaces. We do not need website access, CMS login, or any technical changes on your end.

Yes, within the first 7 days. After keyword lock, we begin configuring the device farm for your specific queries. Changes after lock require a support request.

Each city is a separate campaign. Contact us for multi-location pricing — we offer discounts for businesses running 3+ cities simultaneously.

We do not collect a credit card during signup. You owe nothing until one of your 5 keywords appears in positions 1, 2, or 3 of the Google Map Pack — OR your business is recommended in ChatGPT, Gemini, or Perplexity for a local query tied to your keywords — whichever comes first. Both are confirmed by real-device measurement before billing starts.

Position 1, 2, or 3 in the Google Business Profile 3-pack for any of your 5 keywords, measured from a real device in your target city. Must be confirmed by 3+ consecutive daily measurements to rule out one-day fluctuations.

Your business name appears in the response to a query like "[your service] in [your city]" on ChatGPT, Gemini, or Perplexity, measured from a neutral device with no prior exposure to your brand. Position within the AI response does not affect the trigger — any recommendation counts. We verify with a screenshot from a real consumer device.

We keep working. The guarantee has no expiration. Our device farm continues running your campaign at no charge to you until the detection threshold is met.

You get a 7-day verification window after we send you the evidence. You can check independently — search your keyword from a phone in your city, or use a tool like BrightLocal to verify. If you dispute it, we investigate before billing starts.

Yes. You have a 7-day verification window plus a 14-day billing notice — 21 days total between first ranking confirmation and first charge. You can cancel at any point in that window.

It covers most local service businesses with a Google Business Profile: plumbing, HVAC, dental, legal, med spa, roofing, auto repair, and similar. It does not cover purely online businesses, e-commerce, or businesses without a physical or service-area listing.

After your first ranking is confirmed (3+ daily measurements), we send you an evidence email. You have 7 days to verify. Then a 14-day billing notice goes out. Your first charge processes 21 days after initial confirmation.

from $497/mo. Single plan. Map Pack ranking + AI engine recommendations (ChatGPT, Gemini, Perplexity) included. Billing is monthly, no annual commitment required. Free until you rank or get recommended — whichever comes first.

No setup fee. No card required to start. You pay nothing until you rank.

Yes. Monthly billing, no contract. Cancel any time from your account dashboard or by emailing hello@top3.cloud.

Major credit and debit cards via Stripe. No ACH or wire at this time.

If you are billed and later discover the ranking was an error (verifiable with independent measurement), we issue a full credit. See our guarantee terms for the full policy.

Most customers see their first Map Pack ranking or AI recommendation in 14-45 days. Competitive markets (e.g., personal injury law in a major city) may take 60-90 days. The guarantee has no expiration — we work until you rank on both surfaces, regardless of timeline.

AI recommendation lift typically lands faster than Map Pack movement, often within the first few weeks. Once the signal layer compounds, recommendation rate can move from 5-15% baseline to 40-60% across ChatGPT, Gemini, and Perplexity within 30-60 days for your named keyword cluster.

Your Map Pack radius is the geographic area in which your business appears for a given keyword. A new business might only appear for searches within 0.4 miles. After signal buildup, that radius can expand to 6+ miles — reaching far more potential customers.

Case studies show 8-15 new inbound calls per week attributable to Map Pack placement. Results vary by market, industry, and keyword competitiveness. We do not guarantee a specific call volume — only Map Pack placement.

We email you a screenshot, timestamp, and device-location log when the ranking threshold is confirmed. You will also receive monthly radius reports showing your coverage expansion.

The device farm continues running daily to maintain and strengthen your position. Rankings that are not reinforced can slip. Your monthly payment funds the ongoing signal generation that holds your position.

Yes, and many customers do. The guarantee triggers on any 1 of 5. After you start paying, we continue working all 5 keywords to maximize your Map Pack coverage.

Real consumer-grade smartphones — the same models your customers use. No emulators, no virtual machines. Each device has a real carrier connection, real physical location in a US city, and a natural behavioral fingerprint.

Yes — the key distinction is that our 10,000 devices are real smartphones on real carrier networks generating real search-and-click behavior. Google's spam filters are built to detect bots, VPNs, and synthetic API traffic — not genuine consumer behavior from real devices in your city. What we generate is indistinguishable from organic customer demand, because it is organic-equivalent in every measurable way: real hardware, real locations, real accounts. Your GBP is not modified in any way — we generate demand signals externally, the same way a hundred customers searching for you would.

Because the signals are indistinguishable from real customer behavior. Real devices, real locations, real carrier networks. We replicate the exact engagement pattern a genuine customer would generate. We do not use bots, VPNs, or synthetic traffic that triggers Google spam filters.

Our methodology generates real consumer-equivalent behavioral signals — the same signals thousands of organic customer searches would produce. We do not manipulate reviews, create fake listings, purchase clicks through prohibited networks, or use techniques Google's webmaster guidelines specifically prohibit. We operate at the infrastructure level of real consumer devices generating real engagement. Thousands of businesses have run Top3 campaigns without GBP suspensions.

Yes. Your Google Business Profile must be verified and active. If you do not have one, create it at business.google.com before starting. We cannot generate Map Pack signals for an unverified profile.

Profile suspensions are a separate issue from our service. If your profile is suspended, pause your Top3 campaign immediately and resolve the suspension with Google. Our service cannot prevent or reverse profile suspensions.

From real devices located in your target city. We search your keyword from multiple device locations daily and record whether your business appears in positions 1, 2, or 3 of the 3-pack. API measurements are not used — we measure what real users see.